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Otto Bock E-Support
Image of Otto Bock E-Support
Power add on drive for manual wheelchairs.
  • Servo-supported drive for adaptation of manual wheelchairs
  • Automatically boosts arm power
  • Improves mobility and supports independent locomotion in the wheelchair
  • Promotes arm movement and activity
  • Easy to convert
  • Also suitable for other makes
  • Wheelchair remains foldable with drive system
  • The E-Support is not only suitable for manual wheelchairs made by Otto Bock, but also for many other makes.
 End UserCaregiverClinician
# Reviews100
Ease of use?3.0000
Meet expectations?1.0000
Overall Rating:
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Cat from Nottingham submitted this review on October 9th 2016 at 09:38 PM. Cat is an end user who has over five years of experience with the product.

Makes light work of hills (WHEN they work!).
Wheels can be left in the car and the manual wheels put on the wheelchair, so you can just take the battery in to charge it (much easier than the Alber E-motion wheel batteries, as it has a handle).
Makes pushing much easier and reduces strain on shoulders.

Fuse comes loose and wheels do not work.
You MUST push on the pushrims, which cannot be set 'closer' to the wheel, and this is difficult if you are used to pushing on 'narrow-set'/'close-set' wheels or on the tyres themselves.
Battery doesn't last very long when a couple of months old.
Wheels no longer work, so an expensive, worthless purchase. Otto Bock were not very helpful and refused to look at them again.
As the battery is rear mounted, I had a kid try to pull on the battery handle. Thankfully they did not push the button, so they could not remove it. After this, I put a strap on the battery to try to prevent this.
The cable from the powered wheel which connects to the other wheel is difficult to connect, as it is a long way down to reach. The cable can be damaged easily if it gets caught in the spokes. (If it were to detach from both wheels, whilst this would stop it getting damaged as easily, could result in the cable being lost!)
It is difficult to locate both axle pins as they are both different lengths.
It is possible to damage the wheels easily if someone lifts them by the pushrim, so it is important that anyone lifting them listens to you!
When the battery goes flat, it is much harder to push the wheelchair yourself, and you may need assistance if you have poor strength in your upper body).

I was looking forward to using these wheels, as I saw them as being midway between manual wheels and joystick controlled power chairs. I wanted to still keep using my shoulders, so that I did not get muscle atrophy as fast. Unfortunately, as my set of wheels developed a fault, I have been unable to use them for a few years now, which is very disappointing.

I went for these, rather than the Alber E-Motion M15 (the available option at the time), as I could not manage the batteries in the Alber wheels, as I needed two hands on each of the batteries. At least there was a handle on the Otto Bock wheels, so I could use two hands. (Each wheel is lighter than the Sober E-Motion M15 wheels too, and, as they had separate batteries, it would have been possible to leave one wheel turned on, thus the battery going flat, so I chose the E-Support, as the battery powers both wheels).

These wheels, the Otto Bock 'E Support' are the Yamaha JW2, but rebranded. They are the same as the Quickie Xtender and the (discontinued) Meyra 'servomatic' power assist. They are also marketed by Decon Wheel as 'E-Move' (though Decon offer different battery positions, such as under the seat).
Durability?This reviewer rated this product a 2 in durabilityEase of use?This reviewer rated this product a 3 in ease of use
Meet expectations?This reviewer rated this product a 1 in Meet expectationsOverall Rating:This reviewer rated this product a 1 Overall


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